Contact us | Asklayer

Due to the Japanese Golden Week holiday we will be closed for support during the following period:

Wednesday, April 29, 2026 – Wednesday, May 6, 2026

Inquiries received during this period will be handled sequentially from May 7, 2026 onward.

We apologize for any inconvenience and appreciate your understanding.

Send us a message

We answer all messages within 72 hours. For a faster response please use live chat.

Knowledge base

The fastest way to get answers is a quick search of our knowledge base. Each time our support team gets a recurring question we write an article about it.

Live chat

The recommended way to get in contact with us is live chat. We answer each and every enquiry and our support desk is staffed every weekday.

Open live chat by clicking the chat icon on the bottom right.

Email

We strongly reccomend leaving us a message in live chat over email. If live chat isn’t functioning we can be reached at hello [at] peakdigital.co.jp.

We answer emails within 72 hours.