HomeTerms of Service

Terms of Service

Updated:01 Feb 2023

These Terms of Service (hereinafter referred to as “Terms of Service”) are provided by Asklayer (hereinafter referred to as “Service”) operated by K.K. Peak Digital (“us”, “we”, or “our”) . It defines the terms of use for the services provided on the website. Registered users (“users”) are required to use this service in accordance with this agreement.

When using Asklayer through Shopify, Wix, or other platform-specific plug-in / app sites, the following conditions may not be applicable.
Please check the privacy policy of each platform.


This agreement shall apply to all relationships related to the use of this service between the user and our company.
Regarding this service, in addition to this agreement, we may make various provisions (hereinafter referred to as “individual provisions”) such as rules for use. These individual provisions shall form part of this agreement regardless of their name.
If the provisions of this agreement contradict the provisions of the individual provisions of the preceding article, the provisions of the individual provisions shall prevail unless otherwise specified in the individual provisions.


In this service, the registration applicant shall agree to this agreement, apply for usage registration by the method specified by the Company, and the usage registration shall be completed when the Company approves this.
The Company may not approve the application for use registration if it determines that the applicant for use registration has the following reasons, and shall not be obliged to disclose the reason.
When false matters are reported when applying for usage registration
When the application is from a person who has violated this agreement
In addition, when we judge that the usage registration is not appropriate

User ID and password management

The user shall manage the user ID and password of this service appropriately at his / her own risk.
Under no circumstances may the user transfer or lend the user ID and password to a third party or share it with a third party. If the combination of user ID and password matches the registered information and you are logged in, we will consider it to be used by the user who has registered that user ID.
The Company shall not be liable for any damages caused by the use of the user ID and password by a third party, unless the Company has intentional or gross negligence.

Price and Payment method

The user shall pay the usage fee displayed on this website by the method specified by the Company, which is separately determined by the Company as the consideration for the paid part of the Service.
If the user delays the payment of the usage fee and the payment cannot be confirmed within 10 days, the service will be stopped.


The user must not do the following when using this service.
Acts that violate the law or public order and morals
Acts related to criminal acts
Acts that infringe copyrights, trademark rights, and other intellectual property rights included in this service, such as the content of this service
Acts that destroy or interfere with the functions of our company, other users, or other third party servers or networks
The act of using the information obtained by this service commercially
Acts that may interfere with the operation of our services
Unauthorized access or attempting this
Acts of collecting or accumulating personal information about other users
Acts of using this service for improper purposes
Acts that cause disadvantage, damage, or discomfort to other users of this service or other third parties
Promotion, advertising, solicitation, or business activities on this service that we do not permit
Acts that directly or indirectly benefit antisocial forces in connection with our services
Other acts that the Company deems inappropriate

Suspension of provision of this service, etc.

If we determine that there is any of the following reasons, we may suspend or suspend the provision of all or part of this service without notifying the user in advance.
When performing maintenance, inspection or updating of the computer system related to this service
When it becomes difficult to provide this service due to force majeure such as an earthquake, lightning strike, fire, power outage or natural disaster
When the computer or communication line stops due to an accident
In addition, when we judge that it is difficult to provide this service
The Company shall not be liable for any disadvantage or damage suffered by the user or a third party due to the suspension or interruption of the provision of this service.

Usage restrictions and deregistration

If the user falls under any of the following, we may restrict the use of all or part of this service to the user or cancel the registration as a user without prior notice. Suppose.
If you violate any provision of this agreement
When it turns out that there is a false fact in the registered items
When there is a default of payment obligations such as fees
When there is no response to the contact from our company for a certain period of time
If you have not used this service for one year from the last use
In addition, when we judge that the use of this service is not appropriate
The Company shall not be liable for any damage caused to the user due to the actions taken by the Company based on this article.
The uploaded data will be deleted by deregistration.


The user shall be able to withdraw from this service by the withdrawal procedure specified by the Company.

Warranty and disclaimer

We do not guarantee, either explicitly or implicitly this service to be virtually or legally free of defects  (safety, reliability, accuracy, completeness, effectiveness, suitability for a specific purpose, security defects, errors and bugs, infringement of rights, etc.) Includes.).

Our company does not take any responsibility for any damage caused to the user due to this service. However, if the contract between the Company and the user regarding this service (including this agreement) is a consumer contract stipulated in the Consumer Contract Law, this disclaimer does not apply.

Even in the case specified in the proviso of the preceding paragraph, the Company shall suffer damages caused by special circumstances among the damages caused to the user due to default or illegal acts due to the Company’s negligence (excluding gross negligence) (the Company or the user). We do not take any responsibility for foreseeing or foreseeing the occurrence of damage. In addition, compensation for damages caused to the user due to default or illegal acts due to our negligence (excluding gross negligence) shall be limited to the amount of usage fee received from the user in the month in which the damage occurred.
We are not responsible for any transactions, communications or disputes that occur between the user and other users or third parties regarding this service.

Changes in service content

The Company shall be able to change the contents of this service or discontinue the provision of this service without notifying the user, and shall not be liable for any damage caused to the user by this.

Change of terms of service

The Company shall be able to change this agreement at any time without notifying the user if it deems it necessary. If you start using this service after changing this agreement, the user will be deemed to have agreed to the changed agreement.

Handling of personal information

We will handle personal information acquired by using this service appropriately in accordance with our “Privacy Policy”.

Notification or contact

Notification or communication between the user and the Company shall be made by the method specified by the Company. The Company considers that the currently registered contact is valid and notifies or contacts the contact unless the user notifies the change according to the method specified separately by the user, and these are notified or contacted by the user at the time of transmission. It is considered that you have reached.

Prohibition of transfer of rights and obligations

The user may not assign the status under the usage contract or the rights or obligations based on this agreement to a third party or provide it as collateral without the prior written consent of the Company.

Governing law / jurisdiction

In interpreting this agreement, Japanese law shall be the governing law. In the event of a dispute regarding this service, the court having jurisdiction over the location of our head office shall have exclusive agreement jurisdiction.

Knowledge base

The fastest way to get answers is a quick search of our knowledge base. Each time our support team gets a recurring question we write an article about it.

Live chat

The recommended way to get in contact with us is live chat. We answer each and every enquiry and our support desk is staffed every weekday.

Open live chat by clicking the chat icon on the bottom right.


We strongly reccomend leaving us a message in live chat over email. If live chat isn’t functioning we can be reached at hello [at] peakdigital.co.jp.

We answer emails within 72 hours.