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Volusion survey integration

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Volusion survey integration

Looking to deepen your insights with Volusion’s powerful e-commerce tools? By integrating Asklayer, you can seamlessly capture crucial customer feedback metrics like NPS, post-purchase reactions, and CSAT scores. This strategic approach enhances your understanding of customer needs, allowing for targeted improvements in product offerings and marketing strategies, leading to growth in your Volusion e-commerce store.

Unfamiliar with Volusion?
Volusion is an all-in-one e-commerce platform designed for entrepreneurs and businesses of all sizes. It offers a comprehensive suite of tools for building, managing, and expanding online stores, including website design, product management, and secure payment processing.

How to use this integration

This integration uses webhooks. Set up a hook catching service such as Make.com or Zapier and send the webhook via the ‘actions’ tab of the survey editor.

In depth instructions can be found here

Example use cases:

After a purchase in your Volusion store, use Asklayer to conduct surveys on customer satisfaction, gathering feedback on products and services. This data helps improve product quality and customer service.
Utilize customer preferences and interests collected from Asklayer questionnaires and surveys to tailor email marketing campaigns in Volusion stores. Offer personalized product recommendations and promotions, driving sales and customer engagement.
New Product Feedback Survey: Ask customers about their thoughts on recent products to gauge satisfaction and identify weak spots.

Shopping Experience Questionnaire: Collect real user insights on the overall shopping experience in your Volusion store.

Customer Loyalty and Retention Survey: Understand what keeps customers coming back to your store, helping to refine your loyalty programs and customer engagement strategy.

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How to use this integration

This integration uses webhooks. Set up a hook catching service such as Make.com or Zapier and send the webhook via the ‘actions’ tab of the survey editor.

In depth instructions can be found here