Improve your support services with Asklayer’s Help Desk Feedback Survey Template. Use this template to gauge the effectiveness of your help desk, enhancing response times and overall customer service quality of your customer support system.
Question 1: How would you rate your overall satisfaction with our help desk service?
・User selects a facial expression icon ranging from “very dissatisfied” to “very satisfied”.
Question 2: What improvements would you like to see in our help desk service?
・Faster response times
・More knowledgable staff
・Better problem-solving strategies
・More user-friendly interface
