3dcart

3dcart survey integration

Want to boost post-purchase satisfaction in your 3dcart (Shift4Shop) store? By integrating Asklayer, you can embed tailored surveys, including post-purchase, CSAT, and NPS questionnaires, to gather valuable insights directly on your site. This approach helps fine-tune your offerings and marketing for a personalized shopping journey, engaging customers effectively.

Not familiar with 3dcart?
3dcart, now known as Shift4Shop, is an all-in-one eCommerce solution for creating, managing, and growing online stores. It features website building, shopping cart software, and SEO tools, catering to businesses from startups to enterprises. The platform emphasizes scalability and integrates with numerous payment gateways and third-party apps.

How to use this integration

This integration uses webhooks. Set up a hook catching service such as Make.com or Zapier and send the webhook via the ‘actions’ tab of the survey editor.

In depth instructions can be found here

Example use cases:

Product Feedback Collection

Utilize Asklayer to create a post-purchase survey for customers on your 3dcart (Shift4Shop) store. This feedback can inform product development, helping you understand what items resonate with your audience and why, leading to informed inventory decisions.

Customer Experience Optimization

Implement Asklayer surveysd to segment your 3dcart store visitors based on their shopping preferences or behaviors. Use this data to customize marketing messages, offering personalized promotions or product recommendations, enhancing the customer journey and boosting loyalty.

Other Survey Ideas

Post-Purchase Experience Survey: Assess customer satisfaction after a purchase, focusing on product quality, delivery time, and overall shopping experience.

Customer Satisfaction (CSAT) Survey: Measure immediate satisfaction levels with a specific aspect of your service or product, allowing for quick feedback collection and analysis.

Net Promoter Score (NPS) Survey: Evaluate customer loyalty and the likelihood of recommending your store to others, providing insights into overall customer satisfaction and areas for growth.

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How to use this integration

This integration uses webhooks. Set up a hook catching service such as Make.com or Zapier and send the webhook via the ‘actions’ tab of the survey editor.

In depth instructions can be found here