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ActiveCampaign

ActiveCampaign survey integration

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ActiveCampaign survey integration

Looking for a way to enhance customer feedback with ActiveCampaign? Integrating Asklayer allows you to directly transfer survey data into ActiveCampaign, including NPS and CSAT scores, centralizing customer insights. This enables you to leverage ActiveCampaign’s Customer Experience Automation for personalized customer interactions on a large scale, ensuring each engagement is uniquely tailored to individual needs.

Not familiar with ActiveCampaign?
ActiveCampaign is a cloud-based marketing and sales automation software, providing tools for email marketing, web analytics, CRM and more.

How to use this integration

This integration uses webhooks. Set up a hook catching service such as Make.com or Zapier and send the webhook via the ‘actions’ tab of the survey editor.

In depth instructions can be found here

Example use cases:

Use Asklayer to collect leads on your website, automatically syncing them with ActiveCampaign for targeted follow-up emails, streamlining lead management and conversion.
Gather customer feedback through Asklayer, sending it to ActiveCampaign for analysis and segmentation. This allows for personalized communication and tailored experiences based on customer insights.
Customer Satisfaction Survey: Measure satisfaction levels with recent interactions or purchases, asking for ratings and open-ended feedback to understand customer sentiment.

Net Promoter Score (NPS) Survey: Gauge loyalty by asking how likely customers are to recommend your service or product, providing insight into customer advocacy and areas for improvement.

Product Feedback Form: Collect specific feedback on your products or services, asking for detailed responses on what customers like, dislike, and what features they wish to see in the future.

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Insert the answers from your survey into a Google sheet.

How to use this integration

This integration uses webhooks. Set up a hook catching service such as Make.com or Zapier and send the webhook via the ‘actions’ tab of the survey editor.

In depth instructions can be found here