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CoreCommerce

CoreCommerce survey integration

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CoreCommerce survey integration

Want to enhance your CoreCommerce store’s customer engagement? Consider integrating Asklayer to deploy CSAT, NPS, and post-purchase surveys directly. This approach not only deepens your understanding of customer satisfaction but also refines your product and marketing strategies, boosting sales and loyalty.

Unfamiliar with CoreCommerce?
CoreCommerce is an eCommerce platform offering tools for online store creation and management, with features like product management, payment processing, and SEO optimization. Aimed at various business sizes, it focuses on ease of use, customization, and strong customer support to help businesses sell online and expand their eCommerce presence.

How to use this integration

This integration uses webhooks. Set up a hook catching service such as Make.com or Zapier and send the webhook via the ‘actions’ tab of the survey editor.

In depth instructions can be found here

Example use cases:

After a customer purchases from your CoreCommerce store, Asklayer can prompt them with a survey to rate their satisfaction and provide feedback on the product. This helps you understand customer preferences and make necessary adjustments to your offerings.
Use Asklayer questionnaires to categorize CoreCommerce store visitors based on their interests or buying habits. This segmentation allows for crafting personalized email marketing campaigns, targeting users with products and offers that match their preferences, improving engagement and conversion rates.
NPS (Net Promoter Score) Survey: Gauge customer loyalty and predict business growth by asking how likely customers are to recommend your CoreCommerce store to others.

Post-Purchase Survey: Collect feedback on the shopping experience, product satisfaction, and any improvements needed right after a purchase is made.

CSAT (Customer Satisfaction Survey): Measure customer satisfaction with your store, services, or specific products to understand overall contentment and areas for enhancement.

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How to use this integration

This integration uses webhooks. Set up a hook catching service such as Make.com or Zapier and send the webhook via the ‘actions’ tab of the survey editor.

In depth instructions can be found here