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OpenCart

OpenCart survey integration

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OpenCart survey integration

Looking to elevate your OpenCart store’s post-purchase experience? By integrating with Asklayer, deploy NPS, CSAT, and post-purchase surveys to directly engage with customers and gather essential feedback. This key strategy boosts product relevancy and tailors marketing efforts, significantly impacting customer satisfaction and sales growth.

Unfamiliar with OpenCart?
OpenCart is an open-source eCommerce platform, providing essential features like product and order management, integrated shopping cart, and multiple payment options. It supports multi-language and currency, allowing for global business expansion. The platform offers customization through themes and extensions, making it adaptable for any business size.

How to use this integration

This integration uses webhooks. Set up a hook catching service such as Make.com or Zapier and send the webhook via the ‘actions’ tab of the survey editor.

In depth instructions can be found here

Example use cases:

After a purchase, prompt your OpenCart customers with an Asklayer survey to rate their satisfaction. Use this feedback to pinpoint areas for product or service improvement, ensuring a better shopping experience.
Employ Asklayer quizzes to understand the preferences and behaviors of your OpenCart store visitors. Tailor your marketing campaigns based on these insights, offering personalized promotions or product recommendations to drive higher engagement and conversion rates.
Post-Purchase Satisfaction Survey: Gauge customer satisfaction on recent purchase focusing on various criteria.

Product Preference Questionnaire: Collect insights into customer preferences to inform inventory and marketing strategies.

Customer Service Feedback Form: Seek feedback on customer service interactions to identify areas of excellence and opportunities for improvement, enhancing support quality and responsiveness.

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Insert the answers from your survey into a Google sheet.

How to use this integration

This integration uses webhooks. Set up a hook catching service such as Make.com or Zapier and send the webhook via the ‘actions’ tab of the survey editor.

In depth instructions can be found here