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Magento (Adobe Commerce)

Magento (Adobe Commerce) survey integration

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Magento (Adobe Commerce) survey integration


Looking to improve your Magento store? Integrating Asklayer lets you add tailored surveys like NPS surveys, post-purchase surveys, and customer satisfaction questionnaires, capturing vital insights. This feedback sharpens your product and marketing strategies, boosting engagement, loyalty, and sales. With these tools, you can quickly respond to customer needs, optimizing your eCommerce approach for enhanced performance.

Unfamiliar with Magento?
Magento, now part of Adobe, is an open-source eCommerce platform known for its customizability and scalability, catering to businesses of all sizes. It offers extensive features for inventory management, order processing, and SEO, with a wide range of extensions and themes.

How to use this integration

This integration uses webhooks. Set up a hook catching service such as Make.com or Zapier and send the webhook via the ‘actions’ tab of the survey editor.

In depth instructions can be found here

Example use cases:

After a purchase in a Magento store, use Asklayer to conduct surveys on customer satisfaction, gathering feedback on products and services. This data helps improve product quality and customer service.
Utilize customer preferences and interests collected from Asklayer questionnaires and surveys to tailor email marketing campaigns in Magento stores. Offer personalized product recommendations and promotions, boosting sales and customer engagement.
New Product Feedback Survey: Ask customers about their thoughts on recently launched products to gauge satisfaction and identify weak spots.

Shopping Experience Questionnaire: Collect real user insights on the overall shopping experience in your Magento store.

Customer Loyalty and Retention Survey: Understand what keeps customers coming back to your store, helping to refine your loyalty programs and customer engagement strategy.

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How to use this integration

This integration uses webhooks. Set up a hook catching service such as Make.com or Zapier and send the webhook via the ‘actions’ tab of the survey editor.

In depth instructions can be found here