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OSCommerce

OSCommerce survey integration

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OSCommerce survey integration


Looking to enhance your OSCommerce store with valuable customer insights? Seamlessly add interactive surveys, polls and questionnaires, gathering crucial customer feedback directly. This powerful integration helps tailor your offerings and marketing strategies effectively, improving user experience and boosting sales.

Unfamiliar with OSCommerce?
OSCommerce is a comprehensive open-source e-commerce platform that enables online merchants to create and manage their online store with flexibility and extensive customization options. Ideal for businesses of all sizes, it supports a wide range of features and modules to tailor the shopping experience, making it a popular choice for developing a robust online retail presence.

How to use this integration

This integration uses webhooks. Set up a hook catching service such as Make.com or Zapier and send the webhook via the ‘actions’ tab of the survey editor.

In depth instructions can be found here

Example use cases:

After a purchase, prompt your OSCommerce customers with an Asklayer survey to rate their satisfaction. Use this feedback to locate areas for product or service improvement, improving shopping experience.
Employ Asklayer surveys to understand the preferences and behaviors of your OSCommerce store visitors. Tailor your marketing campaigns based on these insights, offering personalized promotions or product recommendations to drive higher user engagement and conversion rates.
Post-Purchase Satisfaction Survey: Gauge customer satisfaction on recent purchase focusing on a number of various criteria.

Product Preference Questionnaire: Collect insights into what your customers like and dislike to inform inventory and marketing strategies.

Customer Service Feedback Form: Seek feedback on customer service interactions to identify strong point and opportunities for improvement, enhancing support quality and responsiveness.

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Insert the answers from your survey into a Google sheet.

How to use this integration

This integration uses webhooks. Set up a hook catching service such as Make.com or Zapier and send the webhook via the ‘actions’ tab of the survey editor.

In depth instructions can be found here