WooCommerce

WooCommerce survey integration

Curious about boosting customer feedback on your WooCommerce store? Integrating with Asklayer enables you to seamlessly gather NPS, post-purchase feedback, and CSAT scores, enriching customer insights and personalizing the shopping experience.

Unfamiliar with WooCommerce?
WooCommerce is a flexible, open-source e-commerce platform built on WordPress. It’s designed for small to large-sized online merchants looking to offer a customized shopping experience with extensive features for product management, sales, and secure payments.

How to use this integration

This integration uses webhooks. Set up a hook catching service such as Make.com or Zapier and send the webhook via the ‘actions’ tab of the survey editor.

In depth instructions can be found here

Example use cases:

Product Improvement

After purchasing, customers can be asked via an Asklayer survey about their satisfaction with the product. This feedback helps WooCommerce merchants understand what works and what doesn't, guiding product enhancements or new features.

Personalized Marketing

Utilize Asklayer to segment customers based on their interests or purchasing behavior. This information allows WooCommerce stores to tailor email campaigns or promotions, targeting customers with products that truly interest them, improving engagement and conversion rates.

Other Survey Ideas

Post-Purchase Satisfaction Survey: A quick check-in after purchase to gauge satisfaction with the product and buying experience, offering insights to improve post-purchase support and product quality.

Product Development Poll: Engage customers in the development process by asking for feedback on potential new features or products, helping to guide the innovation strategy with customer-driven insights.

Customer Segmentation Quiz: A detailed questionnaire designed to understand customer preferences and behavior, allowing for more effective targeting and personalization of marketing efforts and product lines.

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How to use this integration

This integration uses webhooks. Set up a hook catching service such as Make.com or Zapier and send the webhook via the ‘actions’ tab of the survey editor.

In depth instructions can be found here